Persuasion and Influence: Your Guide to Success at Work
“The key to successful leadership is influence, not authority.”
– Ken Blanchard
The Trouble With Having No Influence
Is it hard to convince coworkers to follow your lead? Do top managers ignore your ideas?
If it’s arduous work to get your team to execute assigned tasks, you’re missing an important leadership skill: the ability to persuade and influence others to do what you want.
Most of the work we do today is done in groups. You may need to acquire resources to execute a project, but lack formal authority to demand them. This means you’ll need to persuade people–perhaps in other departments or with more seniority–to help you. Yet exerting influence without authority is a challenge for many executives.
If you can’t get your point across, It’s a problem that can put the success of your projects and your own career advancement in jeopardy.
When You Can’t Influence Others
If you can’t master persuasion and influence, you struggle to:
Understand and successfully navigate office politics
Deliver a logical, spirited, and emotional argument that persuades others to your point of view
Influence direct reports, peers, and supervisors to take the actions you want
We call these the three P’s: Politics, Persuasion, and Principles of influence.
If you’re not an effective advocate, you rarely have the resources–the team, budget, outside experts, time you need–to succeed. Executives who lack influence may be branded as not caring about their work, as they don’t project authority in a winning way.
When you can’t ask for and get what you need as a leader, you rarely stand out. Meanwhile, managers who’re more able to persuade others to help them get noticed.
Read Harvard Business Review article How to Increase Your Influence at Work by Rebecca Knight
What are Persuasion and Influence?
Persuasion is the ability to make a convincing argument and win others over to your position. You’re able to get people to adopt your point of view, whether you’re speaking in person or virtually, emailing, or giving a presentation.
Influence is the art of using social psychology to motivate others to take specific, desired actions. Influencers don’t have to beg or repeatedly ask people to do what they want–people are eager to help because of their high regard for the influencer.
How many ways are there to influence people?
Watch The Brainfluence podcast–Robert Cialdini Explains the Seven Principles of Influence
Who Needs to Master Persuasion and Influence?
Managers at every level–and workers who hope to move up and become managers–need strong persuasion and influence skills to successfully manage teams, move their initiatives forward, and complete projects on time.
How Persuasion and Influence Skills Open Doors
These abilities super-charge your career. You impress managers, attract high exposure opportunities and find yourself fast-tracked for promotion.
Without strong persuasion and influence skills, trying to advance in your organization is difficult and exhausting. Management sees you struggling to build a team or get peers to help you execute a project, and concludes you’re not a good candidate for promotion.
Meanwhile, those with strong persuasion and influence abilities seem to glide effortlessly up the corporate ladder. They are able to profile their work, get colleagues promoted, attract talent, assignments and resources. It’s often easy for C-Suite and other senior managers to exert influence simply because of their role. It’s a bigger challenge for team members or leaders who may lack a managers’ authority.
You can build influence even if you’re just starting out.. Strategies to use:
Observe: Find a strong influencer you admire. Watch what they do and say that makes them influential.
Learn: There are great video, podcast, and book resources available to help you learn proven influence techniques.
Practice: Identify one behavior that can enhance your influence and persuasion abilities and put it into practice. Refine as you go.
Review: Tap a trusted colleague for feedback on your influence and persuasion techniques are working.
Reflect: Reflect on what you’ve done, commit to improvement and keep going—even if your efforts don’t immediately pay off.
Read how to Increase your Persuasion & Influence as part of coming a stronger leader in the book Twelve Skills: the guide to becoming a stronger leader and accelerating your career.
Resources on Persuasion and Influence
Harvard Business Review–How to Increase Your Influence at Work by Rebecca Knight
Harvard Business Review podcast–Building Influence Without Authority with Muriel Wilkins
Stanford Graduate School of Business podcast Think Fast, Talk Smart–The Science of Influence: How to Persuade Others and Hold Their Attention with Matt Abrams and Stanford GSB professor Zakary Tormala
Stanford Graduate School of Business–Deborah Grunfeld: Power and Influence
How Strong Are Your Leadership Skills?
Take the Twelve Skills assessment and find out.
About Us
Ed Barrows and Laura M. Downing have nearly 60 years’ experience as certified coaches and university professors and work with high-potential leaders in the world’s top organizations. They’ve distilled their knowledge and research into twelve fundamentals leaders need most to advance in their organizations today. Learn more at www.twelveskills.com.
Read the Other Skill Briefs
Interested in developing your skills in the other Twelve Skills areas? Visit the homepage and just scroll down Twelve Skills
Free Download
Read an excerpt from Twelve Skills here